BioMedware offers free email assistance for our software products. Please use the form below to describe your issue. Our normal business hours are 9:00 AM to 5:00 PM (Eastern Time) Monday-Friday. We will try to respond to you within 48 business hours.
In your support request, use the description field to provide information on the following:
- Describe your question or issue
- Identify which BioMedware software product and version you are using
- Identify any steps to take to replicate an issue
- Describe your data set(s), if any
- Identify your computer’s operating system